Store Policies & Sizing Information

Summer Office Hours:

May thru early September:
7 days a week (8:00am – 4:00pm)

Fall Office Hours:

September thru mid November:
Mon-Fri (8:00am – 4:00pm)
Sat (10:00am – 4:00pm)
Sun (Closed)

Winter Office Hours:

Mid November thru end of April:
Mon-Fri (9:00am – 2:00pm)
Sat & Sun (Closed)

Sizing Charts:

For correct fit see the Merchandise Sizing Charts (PDF).
2012 through 2019 clothing use the Primal Sizing Chart.
2004 through 2011 use the Voler Sizing Chart.
If you have any questions about the clothing please call us.

Store Policy:

OPEN YOUR ORDER IMMEDIATELY to verify contents. Not responsible for any errors in this order if not contacted within 5 days of receipt of order. If a mistake is noticed, please call at once and we will make every effort to correct the problem.

Inventory is not guaranteed and is depleted fast. Many items cannot be re-ordered. Orders will be filled on a first come, first served basis. All sales are final. Items can only be exchanged for a different size of the same item, NO REFUNDS. Shipping charges will apply on initial orders. Exchanges are subject to additional restocking, shipping and handling charges unless it is our error. Prices include California Sales Tax.

Photos of merchandise are samples only and subject to change without notice. Sponsor logos will be added to the final products (when indicated in the description) and will not be reflected on store samples.
We ship all orders complete. 2019 merchandise will begin shipping around the beginning of June as we receive merchandise.

Merchandise:

Merchandise is available at our online store until 06/13/19. 2019 merchandise will be available to start shipping in June. We ship all orders complete. We encourage you to purchase the Tour of the California Alps -Death Ride® merchandise via our website before our online store closes. Many items sell out fast and may not be available at the event. Online store will reopen on Monday, 07/29/19. Limited quantities and sizes of merchandise will be available for purchase at the event on Friday, 07/12/19 from 11:00am – 7:00pm and Saturday, 07/13/19 from 3:00pm – 8:00pm. Does not apply to 5 Pass Finishers Jerseys. Inventory is not guaranteed. Visa or MasterCard are accepted. NO cash, checks, American Express or Discover. No refunds; exchanges only for same merchandise (does not apply to 5-Pass Finisher Jerseys.) Merchandise also available at the Alpine County Visitor Center, #3 Webster Street, Markleeville, CA. Office hours are subject to change without notice. Please supply your own bags for merchandise. Sponsor logos will be added to the final products (jerseys, wind vests, and T-shirts) and will not be reflected on online store samples (subject to change without notice).